General Policy

Welcome to naturepremium.com.bd, your trusted source for high-quality, natural products designed to promote wellness and vitality. This General Policy provides essential information on our services, policies, and terms of use.

1. Product Information and Availability

• We strive to provide accurate descriptions and images of our products, but please note that variations in color, packaging, or appearance may occur.
• Product availability is subject to change. We reserve the right to modify or discontinue any product without prior notice.

2. Pricing and Payment

• All prices are listed in Bangladeshi Taka (BDT) and include applicable taxes unless otherwise specified.
• We accept several payment methods, including credit cards, mobile banking, and other options displayed at checkout.
• Prices and promotions may change without notice. Discounts and offers apply only as specified and within the promotional period.

3. Order Processing and Shipping

• Orders are processed within 1-3 business days after payment confirmation. For details on shipping times, costs, and tracking, please refer to our Delivery Policy.
• We reserve the right to cancel orders due to availability, pricing errors, or other unforeseen issues. If canceled, a full refund will be provided.

4. Return and Exchange Policy

• Eligible items can be returned within 14 days of delivery, provided they are unopened and in original condition. Refer to our Return Policy for more details.
• Refunds and exchanges are subject to our review and product eligibility.

5. Privacy and Data Security

• We take your privacy seriously and follow secure protocols to protect your information. For full details on how we handle and protect your data, please see our Privacy Policy.
• All payment transactions are processed securely to ensure your data is protected.

6. Intellectual Property

• All content on naturepremium.com.bd, including images, text, logos, and product information, is owned by us and protected by copyright. Unauthorized use or reproduction is prohibited.

7. Limitation of Liability

• naturepremium.com.bd is not liable for any direct, indirect, or consequential damages arising from the use of our website or products.
• We cannot guarantee uninterrupted access to our site and are not responsible for technical issues or service interruptions.

8. Policy Updates

• We reserve the right to update or modify our policies at any time. Changes will be posted here, and we recommend checking this page periodically.

9. Contact Us
For questions, assistance, or more information, please contact us:

naturepremium.com.bd
Email: support@naturepremium.com.bd
Contact Number: 01000000000